Vice President, Revenue Cycle Management

Description

Vice President, Revenue Cycle Management (RCM)

A career that changes lives.

SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.

Position Summary: The Vice President of Revenue Cycle Management (RCM) will lead all aspects of SightMD’s revenue cycle operations. This strategic and hands-on leader will oversee the end-to-end revenue cycle process to ensure accuracy, compliance, and optimal financial performance. The VP, RCM will drive operational excellence through process improvement, technology optimization, and strong leadership, fostering collaboration across clinical, administrative, and financial teams.

Responsibilities

• Develop and execute comprehensive revenue cycle strategies to improve cash flow, reduce A/R days, and optimize financial performance.
• Lead, mentor, and develop RCM teams—including billing, collections, and denial management—to ensure accountability, efficiency, and operational consistency.
• Standardize and enhance workflows across all RCM functions, ensuring compliance with payer requirements, state/federal regulations, and organizational policies.
• Oversee billing operations and third-party payer relationships, driving improvements in claims accuracy, denial prevention, and reimbursement outcomes.
• Partner with internal departments and external vendors to implement automation tools, improve process efficiency, and strengthen data integrity.
• Monitor and report key performance indicators (KPIs), including registration accuracy, denial rates, charge reconciliation, and collection performance; provide actionable insights and root-cause analysis.
• Deliver comprehensive reporting on collections, variances, denials, recoupments, and A/R trends, including recommendations for corrective actions.
• Champion continuous process improvement and change management to align RCM operations with SightMD’s growth and evolving healthcare landscape.
• Collaborate with leadership to ensure revenue cycle operations support organizational goals and a positive patient financial experience.
• Perform other duties and strategic initiatives as assigned by the CFO.

Required Qualifications

• Bachelor’s Degree.
• 7+ years of progressive experience overseeing physician revenue cycle operations
• 5+ years in a leadership role managing high-volume billing teams and supervisory/manager-level staff.
• Proven success driving improvements in denial prevention, payment variance resolution, A/R reduction, and collections performance.
• Proficient in Electronic Health Records (EHR) and practice management systems; advanced Microsoft Excel skills.
• Exceptional leadership, communication, and collaboration skills, with the ability to influence and engage across clinical and administrative teams.
• Highly self-motivated, analytical, and detail-oriented, with a strong commitment to accuracy, accountability, and continuous improvement.

Preferred Qualifications

• Certified Revenue Cycle Professional (CRCP) or Certified Revenue Cycle Representative (CRCR).
• Deep knowledge of Medicare and Medicaid billing and reimbursement regulations, managed care contracts, utilization management, and payer compliance; ophthalmology or specialty medical group experience strongly preferred.

Work Schedule

• Monday – Friday
• Hybrid work environment
• Ability to work in a hybrid role with regular onsite presence in Hauppauge, NY.

Salary Range

• $180,000 – $210,000 annually, commensurate with experience.

We aim to take care of our teammates the same way we take care of our patients.

Benefits

• Medical/Prescription Drug Coverage
• Vision Insurance
• Company Paid Term Life Insurance & Long-Term Disability
• Supplemental Insurance Benefits
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Holidays

* Eligibility for benefits is based on employment status

Equal Employment Opportunity

SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at …@sightgrowthpartners.com

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.